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Residents

You Want a Place to Call Home.

Casteel Real Estate Professionals works hard to provide you the perfect home, and once we do, it is our top priority to make sure that your time in it is as enjoyable as possible.

We’re listening!

  • You said that you wanted an easier way to pay your rent.
    You can now pay your rent online via your own secure online portal, including setting up an automatic payment schedule so you don’t forget.

  • You said you wanted to build your credit from paying your rent
    
 We report your rent payments to participating credit bureaus to assist you in building your credit file.
  • You said that you wanted an easier way to communicate with your landlord / property management team.
    You can now send messages via email or your online portal anytime for quick responses and answers to your questions.
  • You said that you wanted an easier way to submit and track maintenance requests.
    You can now submit maintenance requests via your online portal and track their status anytime.
  • We designed everything we do to make things easier and more efficient for you. We integrated the application process, maintenance requests, rental payments, and communications into our online system, offering you the convenience you deserve while being faster and more responsive to your needs.

Submit a Maintenance Request

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays.

Submit a Maintenance Request

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Don't have an account?

It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link. Learn more.

Get Started

Already have an account?

Click the button below to be taken to the Tenant Portal login page.

Log In

Benefits

Once you've signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.